Privacy Policy

Effective Date: August 2026

At Mahal Rajwada Heritage Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you use our website, book a stay, or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, participating in activities on our website, or otherwise contacting us. This includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Details: Arrival and departure dates, room preferences, and special requests.
• Payment Information: Credit card details and billing address (processed securely via encrypted third-party payment gateways).
• Identity Information: Government-issued ID or passport details required by local laws upon check-in.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To facilitate and process your room reservations and event bookings.
• To provide personalized guest services and fulfill your requests during your stay.
• To send you administrative information, such as booking confirmations and policy updates.
• To send marketing and promotional communications (if you have opted in).
• To comply with legal obligations and regulatory requirements in India.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features of our site may not function properly.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise these rights or opt-out of marketing communications, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: privacy@mahalrajwada.com
Phone: +91 98765 43210
Address: Mahal Rajwada Heritage Resort, NH-8, Jaipur-Ajmer Expressway, Rajasthan, India 302001